Need help with an order? Use our Contact page and include your order number and the email address used at checkout.
Order confirmation
An order confirmation is sent after checkout. If you do not see it, check your spam or promotions folder and confirm that the payment completed.
Tracking
Tracking is emailed when the carrier information becomes available. It may take a short time after dispatch for the first scan to appear.
Changes and cancellations
Contact us immediately. We can change or cancel an order only before fulfillment begins.
Damage, missing parts, or wrong item
Keep all packaging and send clear photos of the product, packaging, shipping label, and affected parts. This helps us resolve the issue faster.
Returns
Review our Returns & Refunds page before sending anything back. We will provide return instructions and the correct return address after approving the request.